Wednesday, December 2, 2009

Outsourcing Customer Service to Another Country

Dervish, My peeve is outsourcing. Can you imagine a phone conversation with someone way off in a distant land when you are trying to explain your orthotics did not arrive? Try it. It's good for a laugh if it doesn't drive you batty.

Outsourcing has gotten way out of hand
I call for help and reach another land
I get very nervous
At customer service
In India for an American brand

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